Policies

Please read these policies before booking your appointment.

Payments

• Payments can be made via cash or card payment on my card machine- if paying cash please ensure the correct cash is given as I do not often carry change.

Health and Safety

• For mobile clients, you will be sent a consultation form to fill in prior to your appointment to be filled in. This is for your safety as medical conditions can impact nail health. 

Repairs and refunds

• Repairs are free of charge for the first 72 hours and are charged £3 per nail there after
• Please bear in mind that if you are a mobile client I will have to travel to you to do this so an extra travel charge may apply depending on your location
• Refunds are not given due to time and products used to carry out the treatments

Cancellations & Re-scheduling:

• Please allow 48 hours or more to cancel an appointment. 
• If between 24 and 48 hours is given, you will be required to pay half of the service value.
• If less than 24 hours is given, you will be required to pay the full service value.

• Please give 48 hours or more to rearrange an appointment.
• If less than 48 hours is given to rearrange an appointment, a deposit will be required to book the new appointment. Your appointment will only be confirmed when the deposit has been received.